About us - Yhen's Airbnb BGC Taguig

Cancellation and Modification Policy

Cancellation and modification policies vary depending on the rate plan selected at the time of booking.

• Non-refundable bookings cannot be cancelled, modified, or refunded.
• Flexible bookings may be cancelled or modified within the allowed period stated in the confirmation email.

Cancellations made outside the allowed period or no-shows may incur charges equivalent to one night or the full stay.

All reservations made through our website are subject to room availability and confirmation. A booking confirmation will be sent via email once your reservation has been successfully completed.

If a guest fails to arrive on the scheduled check-in date without prior notice, the reservation will be considered a no-show and the applicable charges will apply. The remaining nights may be released.

All room rates are quoted in Philippine Peso (PHP) and are inclusive of applicable taxes, unless otherwise stated. Rates may change without prior notice but confirmed bookings will be honored at the agreed rate.

Full or partial payment may be required at the time of booking, depending on the selected rate or promotion. Accepted payment methods are indicated on the website. Failure to complete payment may result in automatic cancellation of the reservation.

• Check-in time: 2:00 PM
• Check-out time: 12:00 NN

Early check-in and late check-out are subject to availability and may incur additional charges.

All guests are required to present a valid government-issued ID upon check-in. The hotel reserves the right to refuse accommodation if valid identification is not provided.

Room rates are based on the maximum occupancy stated per room type. Additional guests may incur extra charges. Exceeding the maximum occupancy is not permitted.

Guests are expected to comply with all hotel rules and regulations. Any damage to hotel property caused by the guest will be charged accordingly.

Smoking is only allowed in designated areas. Strictly pets are not allowed.

The hotel shall not be liable for any loss, damage, or theft of personal belongings during the stay. Guests are advised to secure their valuables at all times.

Personal information provided during booking will be handled in accordance with our Privacy Policy and will only be used for reservation and operational purposes.

The hotel reserves the right to amend these Terms and Conditions at any time without prior notice. Updated terms will be posted on the website.